Day 1 20.01.2021 09:00 - 09:10 The vision of KMGN Network for 2021 09:10 - 09:45 The new collaboration. What new experience have we learned collaborating virtually? We will share successful and failed case studies, new findings and insights. 09:45 - 10:20 New technologies for collaboration. Technologies people can use to collaborate & KM better. We will define tools that are essential for virtual collaboration. 11:20 - 11:30 Pause 11:30 - 12:05 Cultural issues we face dealing with global collaboration. What new challenges do we face collaborating online? Values, principles and techniques each team need to collaborate remotely. 12:05 - 12:40 KM during COVID. What to do and how to react for existing and upcoming uncertainty? What to change in the organisation? What is a crucial success factor to go through COVID and leverage collaboration and KM? 12:40 - 13:00 Outcomes of the event. Main conclusions and findings from the event.